I cancelled a webhosting subscription today. And then, I received an email as below:
You have now started the online cancellation process for a package or feature within a package, contract number XXXXXXXX.
If you do not receive this e-mail and click on the link within 7 days, your cancellation request will not be concluded and your package will remain active.
Should you not receive this e-mail message, you can request that it be re-sent by accessing the contract tool at http://XXXXXXXX. Log in with your customer details and then click on ‘Status of changes’ in the left navigation bar. In the summary table locate the ‘Re-send confirmation’ link alongside the contract number. Click on this link to have the e-mail message re-sent.
Hmmmm…. if I did not receive the email in the first place, how was I supposed to know that I must ask for it to be re-sent????
Filed under: Misc
Recent Comments